We are now witnessing a trend of women breaking through the iron curtain and making a name for themselves in the ever so patriarchal hospitality industry. Kumud Sebali is one such woman with amazing fortitude and unwavering strength in any situation and her success story that inspires us defies all conventions and conventions.
Her journey spanning more than three decades not only reflects the personal successes she has achieved along the way, but also shows us how she has succeeded in challenging longstanding conventions associated with women in the workplace, coupled with an inclusive work environment fostered by Cinnamon Hotels and Resorts.
Kumudhu’s love for the world of hospitality sprung from his childhood dream. “Since my childhood, I have cherished the idea of working in hotels and gradually rising up the ranks to reach a managerial position,” he recalls with a smile.
As he ventured into the industry as his first venture, Kumudhu’s childhood passion fueled his passion for life. This passion is not just professional but also linked to the desire to deliver great experiences and create unforgettable memories for all guests who stay.
“Creating unforgettable experiences for guests brings me joy and I have embraced this industry with open arms because of its strong nature. Driven by a true passion for serving others and making their stay with us special, I made a major decision that marked the beginning of my distinguished career in the hospitality industry.”
Kumud developed his confidence in the field of hospitality and became a role model among his relatives and neighbors. Not only did his dedication and gradual success become a driving force for his community, his daughter and even his son followed in his footsteps, a decision he proudly encouraged and championed.
Mentioning that support is very important to get established in this industry, Kumudu recalled that when he started his journey in this industry, he had almost no support. In fact many acted to discourage him from entering the industry. “My neighbors often discouraged me by saying that the hospitality industry was too much for men and that I should focus on the traditional housewife role.”
Undeterred by anyone’s advice, Kumudhu bravely pursued his childhood dream. His true belief that the industry offered unparalleled opportunities for growth and achievement was deeply rooted in him and his driving force. “I wanted to dispel myths about women’s roles in the workplace and prove to them that women can be equal leaders professionally,” she said boldly, indicating her determination to challenge orthodoxies.
Kumdu took the opportunity to prove his early convictions at Cinnamon Hotels and Resorts. Kumudhu’s journey with Cinnamon Hotels and Resorts began as a trainee in the Food and Beverage department. From the very beginning, the hotel has become more than just an employer and Kumudu has referred to it as his ‘second family’ and mentioned that they have been a catalyst and a guide for growth in his career.
“For me, I would call this hotel my second family. That motivated me to grow in my career. I wanted to give back to this place that helped me grow,” he expressed his feelings with gratitude.
His dedication, hard work and passion have led him to grow in his career in the past. Today serving as a Rooms Maintenance Service Officer, he oversees a team of around 40 maintenance personnel. Her childhood dream of achieving a managerial position is not only a personal achievement for Kumudhu, but an inspiration to all women who aspire to achieve success in the industry.
“What I always say to all young women working in hotels, be it apprentices, supervisors or executives, is to be very brave when facing tough situations and never let anyone discourage you,” advises Kumudhu, especially for women to succeed in the hospitality industry, no matter what the situation. He stressed that they should be resourceful, strong-willed and determined.
Shattering gender stereotypes, Kumudhu’s success story reveals that an individual’s determination to succeed can turn into admirable achievements when nurtured in a supportive and inclusive work environment. Kumudhu’s journey is testament to the role of Cinnamon Hotels and Resorts in fostering such a working environment for women. This journey proves that the industry is not exclusively for men and welcomes and encourages women to become talented.
Kumtu is an inspiration to young women looking for growth opportunities in the world of hospitality and a testament to the potential of the opportunities available in the industry. Her self-confidence, her experience at Cinnamon Hotels and Resorts, and her ability to face challenges all combine to contribute to a success story that defies societal expectations and defies traditional gender-based roles.
As the hospitality industry calls out for new talent, the success stories of people like Kumudhu are emblematic of what employees can achieve when they foster an inclusive work environment where their talent actively values and supports the team’s success.
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